My suggestions are that it should have something like a TikTok now and something like a Snapchat spotlight. I am complaining about adverts and shortage of filming on the filter photo/video thing. If you are a busy person you can save reading my detailed review and read my short one right here. I think viber is a great app but I do have some complaints and some suggestions. Ridiculous! And completely incompetent and careless! When I contacted them for help they sent me a long list of things I should do one of which was uninstalling the app, but none of these things was simple “check that you allowed Viber access to your contacts”. For instance, once I forgot to allow Viber access to my contact list which was the reason why I could not save any new contact. Each time I contacted their customer support team they would send me a generic reply with the steps they don’t apply to my case, I got a sense as if I were speaking with a robot. My family got very worried because I was not answering for the whole day. Similarly, a couple of times my memory was fully (w/o me knowing), so Viber simply shut down and was not showing me notifications for messages and calls. This caused a lot of misunderstandings and row between us until we realised it was Viber’s fault. It has happened a few times that Viber did not deliver my messages to my boyfriend and his messages to me while it said the messages had been delivered. However, it has had a number of technical problems which caused me a great deal of stress and its customer service has not been very helpful either.
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Viber is a convenient way of keeping in touch with your loved once who live far away as it offer free (video) calls and texts. Viber’s technical failures ruined my relationship
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