Because many of these workers then see their shifts canceled at the last minute, or they’re called at the last minute and asked to come in when they weren’t expected to,” she said. Not only is it common for people to get less than two weeks’ notice of their work schedule, “but even that really underestimates the scope of the instability. “It is really hard to wrap your head around just how much instability service sector workers routinely contend with,” said Kristen Harknett, a sociology professor at the University of California, San Francisco, and co-director of The Shift Project, which collects data on work scheduling for hourly service workers. A recent report from the Bipartisan Policy Center found that nearly a third of parents don’t know their work schedule more than two weeks in advance, which has a significant impact on their ability to arrange child care. This is the norm for millions of parents, especially those who work low-paid, hourly service jobs in retail, food service and hospitality. “I don’t like calling her saying, last minute, ‘Hey, I got to work tomorrow,’ or ‘This is my schedule for the week.’ It takes a toll on both of us.” And the days that she can’t or if she is busy, and then it’s hard on her,” she said. “It’s hard, because I don’t have anybody to watch him besides my friend. Now that she has a 1-year-old son, she hasn’t been able to find affordable day care that works with her unpredictable schedule. “It’s just kind of whenever they can put you on or whatever days you get.”Īt 25, almost every job Gaston has had - in fast food, in retail, in home health - has been like this, where her schedule has changed frequently and often at the last minute. “Some days I could work mornings, some days I’m working nights, some days I could work all day,” she said. Every weekend, Eshawney Gaston gets both of her work schedules for the coming week - one for her job at Pizza Hut and one for her other job at Church’s Texas Chicken in Durham, North Carolina.
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